Our Privacy Policy
How we collect, use, and protect your information when you visit HotelGuestImpress.com
Overview
Hotel Guest Impress is a content and editorial website. Our primary purpose is to publish informative blog posts about hotel management, guest experience, hospitality best practices, and related product recommendations. We do not operate an e-commerce store directly on this website.
We are committed to protecting your privacy. This policy applies to all information collected through hotelguestimpress.com, including when you read our blog posts, subscribe to updates, leave comments, or contact us. It does not apply to hotelguestsupplys.com, which is a separate website with its own privacy policy.
We collect only the information necessary to operate our website effectively, improve your reading experience, and communicate with you when you choose to reach out to us.
Information We Collect
We collect two categories of information: information you provide directly, and information collected automatically when you visit our website.
| Type | What We Collect | When Collected |
|---|---|---|
| Contact Information | Name, email address, message content | When you fill out our contact form |
| Comment Data | Name, email, website URL, comment text | When you leave a comment on a blog post |
| Newsletter Subscription | Email address, subscription preferences | When you opt in to email updates |
| Technical Data | IP address, browser type, device type, pages visited, time spent | Automatically via cookies and analytics tools |
| Usage Data | Articles read, links clicked, scroll depth, referral source | Automatically via analytics tools |
How We Use Your Information
We use the information we collect only for purposes that are directly related to operating and improving this website. Specifically:
- To respond to enquiries and messages submitted through our contact form
- To publish and display comments you leave on our blog posts (with your consent)
- To send you blog updates and newsletters if you have subscribed (you can unsubscribe anytime)
- To analyse website traffic and understand how visitors interact with our content, so we can improve the quality and relevance of our articles
- To detect and prevent spam, security threats, and abusive behaviour on the website
- To comply with legal obligations applicable to us under Indian law and international regulations
- To improve website performance, loading speed, and user experience based on aggregate usage data
We do not use your personal information for automated decision-making or profiling that produces legal or significant effects on you.
Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how our content is used. Here is a breakdown of the cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the website to function correctly — page loading, security, and WordPress core functionality | Session |
| Analytics Cookies | Google Analytics — tracks page views, traffic sources, and user behaviour in aggregate (anonymised) | Up to 2 years |
| Preference Cookies | Remembers your comment details and display preferences for return visits | Up to 1 year |
| Marketing Cookies | Google AdSense or similar (if applicable) — used to show relevant ads based on browsing behaviour | Up to 13 months |
You can control or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of certain features on our website. Most browsers also allow you to view and delete existing cookies stored by websites you have visited.
Third-Party Services We Use
We use a small number of trusted third-party services to operate this website. Each of these services may collect certain data as described in their own privacy policies:
- WordPress.org — our content management system, which powers the website and manages comment functionality
- Google Analytics — we use this to understand website traffic patterns and reader behaviour in aggregate, anonymised form. Google's Privacy Policy applies to data collected by this service
- Google Search Console — used to monitor our website's search performance and identify technical issues
- Mailchimp or similar email provider — if you subscribe to our newsletter, your email is stored securely with our email marketing provider
- Cloudflare or hosting CDN — our website may use a content delivery network for performance and security, which may log IP addresses for a limited period
- Disqus or WordPress Comments — if you leave a comment, data is processed through our comment system
We do not sell access to any third-party advertising networks that use behavioural tracking beyond standard analytics. Any affiliate or referral links to hotelguestsupplys.com are clearly disclosed within blog posts.
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
- Service providers: With trusted third-party vendors who help us operate the website (e.g., hosting, analytics, email) — only to the extent necessary for them to perform their services
- Legal requirements: If required to do so by law, court order, or government authority under applicable Indian law or international regulation
- Protection of rights: If we believe disclosure is necessary to protect the rights, property, or safety of Hotel Guest Impress, our users, or others
- Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our website before this occurs
Your Rights & Choices
Depending on your location, you may have specific legal rights regarding your personal data. We respect these rights for all users, regardless of geography:
Right to Access
Request a copy of the personal data we hold about you at any time.
Right to Correction
Request correction of any inaccurate or incomplete personal data we hold.
Right to Deletion
Request deletion of your personal data ("right to be forgotten") subject to legal obligations.
Right to Object
Object to the processing of your data for direct marketing or analytics purposes.
Right to Portability
Request a structured, machine-readable copy of your personal data to transfer elsewhere.
Right to Withdraw Consent
Withdraw consent for newsletter emails at any time by clicking "Unsubscribe."
To exercise any of these rights, please contact us at contact@hotelguestimpress.com. We will respond to all requests within 30 days. We may need to verify your identity before processing your request.
Data Security
We take reasonable and appropriate measures to protect the personal information we collect from loss, misuse, unauthorised access, disclosure, alteration, and destruction. These measures include:
- SSL/TLS encryption on all pages of our website (indicated by HTTPS in your browser)
- Secure, password-protected hosting with regular security updates
- Limited access to personal data — only those who need it to operate the website can access it
- Regular security scans and monitoring for vulnerabilities
- Responsible data retention — we do not keep personal data longer than necessary
While we implement industry-standard safeguards, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability and will notify you promptly if a data breach affecting your information occurs.
Children's Privacy
Hotel Guest Impress is a professional resource website intended for hotel operators, managers, and hospitality professionals. Our content is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at contact@hotelguestimpress.com and we will promptly delete that information from our records.
External Links & Third-Party Websites
Our blog posts contain links to external websites, including hotelguestsupplys.com (our affiliated hotel supply store), product pages, and other hospitality resources. These links are provided for your convenience and informational purposes.
We want to be transparent: hotelguestsupplys.com is a related but separate website, operated under the same ownership. When you click a link to that site, you leave hotelguestimpress.com and are subject to hotelguestsupplys.com's own Privacy Policy and Terms of Service.
We are not responsible for the privacy practices, content, or security of any third-party websites we link to. We encourage you to review the privacy policy of every website you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website homepage for a reasonable period
- Where appropriate, notify subscribers via email of significant changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.
Section 12 — Contact Us
Have questions about this Privacy Policy or how we handle your data? We're here to help.
Registered In
India — governed by the Information Technology Act, 2000 and PDPB
Response Time
We respond to all privacy enquiries within 30 business days